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Privacy Policy
Article 1. Purpose
SURYUNG GLOVIS ("Company") establishes and publishes this Privacy Policy in compliance with
the Personal Information Protection Act of the Republic of Korea and other applicable laws to
protect the personal information of Members using CITORA ("Service").
Article 2. Personal Information Collected
The Company may collect the following categories of personal information.
1. Information Colected During Registration
· Email Address
· Password (stored in encrypted form)
· Name
· Company Name
· Position
· Country
· Telephone Number
2. Optional Information
· Website
· LinkedIn Profile
3. Seller Members
· Company Profile
· Product Information
4. Buyer Members
· Buy Request Information
· Inquiry Information
5. Automatically Collected Information
· IP Address
·Browser Information
· Device ion
· Access Logs
· Cookies
Article 3. Purposes of Processing Personal Information
The Company uses the collected personal information for the following purposes:
1. Member registration and account management;
2. Provision of the Service;
3. Delivery of Inquiries between Seller Members and Buyer Members;
4. Operation of Membership services;
5. Customer support;
6. Improvement of the Service; and
7. Compliance with applicable laws and regulations.
Article 4. Retention and Use Period
1. The Company retains personal information only for as long as necessary to fulfill the
purposes for which it was collected.
2. Upon termination of Membership, personal information shall be deleted without undue
delay.
3. Notwithstanding the foregoing, where applicable laws require retention of personal
information, the Company may retain such information for the period prescribed by law.
Article 5. Provision of Personal Information to Third Parties
1. The Company does not sell or provide Members' personal information to third parties.
2. Exceptions may apply where:
1. the Member has provided separate consent; or
2. disclosure is required by applicable laws or lawful governmental requests.
Article 6. Outsourcing of Personal Information Processing
The Company may entrust certain personal information processing activities to qualified thirdparty
service providers where necessary for the operation of the Service.
Where such outsourcing occurs, the Company shall disclose the relevant information in
accordance with applicable laws.
Article 7. Rights of Members
Members may exercise the following rights with respect to their personal information at any
time:
1. Access;
2. Correction;
3. Deletion; and
4. Request for suspension of processing.
The Company shall process such requests in accordance with applicable laws.
Article 8. Destruction of Personal Information
1. Where the retention period expires or the purpose of processing has been fulfilled, the
Company shall promptly destroy the relevant personal information.
2. Electronic records shall be permanently deleted using methods that prevent recovery, and
paper documents shall be destroyed by shredding, incineration, or other appropriate
means.
Article 9. Use of Cookies
1. The Company may use cookies to provide a more convenient user experience.
2. Members may refuse the storage of cookies through their browser settings.
3. Disabling cookies may limit access to certain features of the Service.
Article 10. Security Measures
The Company implements appropriate technical and administrative safeguards to protect
personal information, including:
1. Encryption of personal information;
2. Access control management;
3. Access log management;
4. Operation of security systems; and
5. Establishment of internal information security policies.
Article 11. Personal Information Protection Officer
The Company designates a Personal Information Protection Officer responsible for overseeing
matters relating to personal information protection.
Company: SURYUNG GLOVIS
Service: CITORA
Email: info@citora.net
The contact information of the responsible officer may be updated through the Service.
Article 12. Amendments to this Privacy Policy
1. The Company may amend this Privacy Policy where required by applicable laws or
operational needs of the Service.
2. Any material amendments shall be announced in advance through the Service.
Article 13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the
Republic of Korea.
Article 14. Jurisdiction
1. In the event of any dispute arising out of or relating to this Privacy Policy, the Company
and the Member shall first endeavor to resolve the dispute through good-faith
consultation.
2. If the dispute cannot be resolved through consultation, it shall be submitted to the
exclusive jurisdiction of the competent courts of the Republic of Korea.
Article 15. Language
1. The official version of this Privacy Policy is written in the Korean language.
2. Any translated version, including the English version, is provided solely for the convenience
of Members.
3. In the event of any inconsistency or conflict between the Korean version and any translated
version, the Korean version shall prevail.
Article 16. Supplementary Provisions
This Privacy Policy shall become effective on August 1. 2026.
