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General
Q. What is CITORA?
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What is CITORA? CITORA is a global B2B platform designed for the raw materials, minerals, metals, and industrial supply market. It helps buyers and suppliers connect faster by providing access to real inventory, verified company information, and direct business inquiries. The platform allows suppliers to showcase available materials and enables buyers to search products, submit Buy Requests, and communicate directly with sellers through a streamlined inquiry system. CITORA does not participate in transactions as a broker or trading party. All transactions and negotiations are conducted directly between users. Our goal is to make global material sourcing faster, more transparent, and more accessible for industrial businesses worldwide. |
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General
Q. How does CITORA work?
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How does CITORA work?CITORA connects global suppliers and buyers in the raw materials and industrial supply market through a simple B2B platform. Suppliers can register their available products and inventory by uploading product information, specifications, images, and certifications. Buyers can search products by category, material type, origin, and other specifications to find suitable suppliers more efficiently. When buyers find a product they are interested in, they can send inquiries directly through the platform to communicate with suppliers regarding pricing, quantity, specifications, and delivery terms. CITORA does not participate in transactions or negotiations. All communication and agreements are conducted directly between buyers and suppliers.
Our platform is designed to help businesses discover inventory faster, improve global sourcing efficiency, and simplify industrial material trading. |
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General
Q. Who can use CITORA?
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Who can use CITORA?CITORA is designed for companies and professionals involved in the global raw materials, metals, minerals, recycling, and industrial supply industries. The platform can be used by:
CITORA is intended for B2B business use and supports companies looking to discover suppliers, showcase inventory, and build global business connections. |
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General
Q. Which industries does CITORA support?
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Which industries does CITORA support?CITORA supports a wide range of industries related to raw materials, metals, minerals, recycling, and industrial supply chains. Industries supported on the platform include:
CITORA is designed to help global businesses discover suppliers, showcase inventory, and connect more efficiently across industrial markets. |
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General
Q. Is CITORA a trading company or broker?
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Is CITORA a trading company or broker?No. CITORA is not a trading company, broker, or intermediary. CITORA is a B2B platform that helps buyers and suppliers connect more efficiently in the global raw materials and industrial supply market. The platform provides product listings, company information, and inquiry tools to support direct communication between users.
All negotiations, agreements, payments, logistics, and transactions are conducted directly between buyers and suppliers. CITORA does not purchase, sell, own, or participate in transactions between users. |
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Trust, Payment
Q. Does CITORA verify companies?
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Does CITORA verify companies?CITORA may review certain company information submitted by users to help improve platform transparency and business communication. However, CITORA does not independently verify or guarantee the accuracy, legality, financial status, or reliability of any company or transaction.
Users are responsible for conducting their own due diligence before entering into any business agreement or transaction. |
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Inquiries
Q. Can I send attachments with inquiries?
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Can I send attachments with inquiries?Yes. Users may attach files when sending inquiries on CITORA, depending on platform settings and account permissions. Attachments may include:
Supported file types and upload limits may vary based on system settings. |
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Inquiries
Q. How do inquiries work on CITORA?
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How do inquiries work on CITORA?CITORA allows buyers and suppliers to communicate directly through the platform’s inquiry system. When a buyer is interested in a product, they can submit an inquiry from the product detail page by clicking the “Send Inquiry” button. The supplier can then review the inquiry and respond directly. Users may discuss product specifications, pricing, quantity, delivery conditions, and other business-related details through the inquiry process.
CITORA does not participate in negotiations or transactions between users. |
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Inquiries
Q. Why can’t I view supplier contact information?
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Why can’t I view supplier contact information?Access to supplier contact information may be limited depending on your membership plan and account permissions. Certain business information and direct contact features are available only to eligible members. Upgrading your membership may provide additional access to supplier details and inquiry functions.
This policy helps support secure and efficient B2B communication on the platform. |
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Inquiries
Q. How do I contact suppliers?
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How do I contact suppliers?You can contact suppliers through the inquiry feature on CITORA.
Suppliers can review your inquiry and respond directly through the platform or registered contact information, depending on membership access and platform settings. |